Chief Operating Officer
Summary
| Title: | Chief Operating Officer |
|---|---|
| ID: | 1095 |
Description
Job Posting Dates: April 2024
Job Title: Chief Operating Officer
Reports To: Chief Executive Officer
FLSA Status: Exempt
The National Children’s Advocacy Center (NCAC) is seeking its first Chief Operating Officer (COO) to ensure the organization’s internal business operations are optimized in support of our critically important mission and new Strategic Plan. Do you have outstanding business experience and seek to use these skills to make a real difference in the world? Are you a highly collaborative and innovative leader who embraces diversity and thrives by helping others succeed? In this role you will have the opportunity to work with 68 dedicated co-workers “To Champion and Strengthen the Global Response to Child Abuse.”
About the role
As a member of our team in Huntsville, AL, you will provide supervision for all internal business operations and executive level support of cross-departmental initiatives for a thriving organization with tremendous growth and impact potential. Functions under your supervision will include Finance, Human Resources, Information Technology, Marketing and Communications, and Facility Management. An ideal candidate will demonstrate outstanding communication and leadership skills while also possessing a strong history of successful leadership and change management for business practices. This person must be an executor and implementation expert who thrives in working for a powerful mission and non-profit organization. Success for the position is represented by the NCAC operating at a highly efficient level so we are fully supporting our outward facing service providers and ensuring all staff feel the NCAC is a great place to work.
A typical day may include:
We are looking for a team member who is aligned with NCAC’s Organizational Values:
You will thrive in this job if you:
Education and experience requirements we are looking for include:
Location and Hours
This position will work on-site at our Huntsville, AL office and support both local and out-of-state employees.
About the NCAC
The NCAC revolutionized the United States’ response to child sexual and physical abuse and other forms of child maltreatment. Since its creation in 1985, the NCAC has served as a model for the 1,000+ Children’s Advocacy Centers (CACs) now operating or developing in the United States and in more than 40 countries throughout the world. The NCAC's mission is To Champion and Strengthen the Global Response to Child Abuse.
The NCAC provides extensive child abuse prevention and intervention services in Huntsville/Madison County and is one of the leading organizations in the country providing training and technical assistance for professionals working in the field of child abuse response. We offer a variety of inter- and multidisciplinary trainings and professional development programs. Trainings are offered in-person, and virtually and on-demand through the NCAC Virtual Training Center. NCAC also provides the Child Abuse Library OnlineTM (CALiOTM), which is one of the largest repositories of child maltreatment resources in the world. Our staff trainers are experts in their fields of professional service and stay abreast of current research and trends, making our trainings relevant, ever evolving, and some of the best in the world.
Our Community
Huntsville, Alabama is consistently named as one of the best places to live and work by a variety of national organizations. U.S. News & World Report currently names Huntsville the #2 Best Place to Live and the #4 Best Affordable Place to Live in the country (2023-2024). Adding to the growing list of accolades, the City of Huntsville was recently ranked as one of the fastest growing, affordable cities in the nation. With a mild climate, affordable housing, vibrant art scene, and scenic, mountain-view setting, Huntsville and surrounding Madison County provide an excellent quality of life. Technology, space, and defense industries have a major presence including the Army's Redstone Arsenal and NASA's Marshall Space Flight Center.
Perks and Benefits
The NCAC has created a vibrant and positive organizational culture, and we also offer these benefits:
Paid time off. NCAC observes 14 holidays and has a generous leave policy
Other benefits. Health, dental, vision, and life insurance, Employee Assistance Program, and a 401k plan
Application and Hiring Process
To apply, follow the ‟Apply Now” button, which will be at the end of this posting if you accessed it through the NCAC website. If you are reading this posting on a third-party site (Indeed, Google, etc.), please go to NCAC’s Careers page to apply via our application system: https://www.nationalcac.org/careers/
In order to be considered, you must submit a fully completed application, cover letter, resume, and salary requirements. When you apply via our website, you will receive an automatic email acknowledging that we have received your application. Please, no phone calls or emails regarding the position or application process. All offers are contingent on passing a drug screening and background check, including motor vehicle records. Candidates for jobs requiring driving must have an excellent driving record.
The NCAC believes it is important to be inclusive not only to our clients, but also to our staff, partners, and global audiences. We recognize and appreciate the importance of creating an environment in which all employees feel valued, included, and empowered to do their best work and bring innovative ideas to the table. In recruiting for our team, we are looking for colleagues who are ready to join us on our learning journey of how to be increasingly responsive and supportive to diverse staff, clients, and associates. We welcome the unique contributions that you can bring.
NCAC is proud to be an Equal Opportunity Employer. We look forward to hearing from you.
Job Title: Chief Operating Officer
Reports To: Chief Executive Officer
FLSA Status: Exempt
The National Children’s Advocacy Center (NCAC) is seeking its first Chief Operating Officer (COO) to ensure the organization’s internal business operations are optimized in support of our critically important mission and new Strategic Plan. Do you have outstanding business experience and seek to use these skills to make a real difference in the world? Are you a highly collaborative and innovative leader who embraces diversity and thrives by helping others succeed? In this role you will have the opportunity to work with 68 dedicated co-workers “To Champion and Strengthen the Global Response to Child Abuse.”
About the role
As a member of our team in Huntsville, AL, you will provide supervision for all internal business operations and executive level support of cross-departmental initiatives for a thriving organization with tremendous growth and impact potential. Functions under your supervision will include Finance, Human Resources, Information Technology, Marketing and Communications, and Facility Management. An ideal candidate will demonstrate outstanding communication and leadership skills while also possessing a strong history of successful leadership and change management for business practices. This person must be an executor and implementation expert who thrives in working for a powerful mission and non-profit organization. Success for the position is represented by the NCAC operating at a highly efficient level so we are fully supporting our outward facing service providers and ensuring all staff feel the NCAC is a great place to work.
A typical day may include:
- Meeting with one of your direct reports to discuss current operations, review any emerging challenges, and support their professional growth and impact
- Providing candid and trustworthy advice to the CEO in troubleshooting and problem solving for senior leadership decisions
- Leading a problem-solving process to enhance interdepartmental collaborations
- Serving as a thought partner with a colleague who is struggling to identify more efficient and effective business operations
- Championing an idea that helps attract, engage, and retain a welcoming, diverse, and high-achieving workforce
- Identifying an opportunity to optimize our internal business operations and develop a proposed plan for implementation
- Providing leadership and boundary setting with other senior leaders so you and your staff can prioritize a project identified in the NCAC’s Strategic Plan such as marketing strategies, facility management plans, enhanced systems/procedures, or supervisor training
- Assisting a direct report with prioritizing requested support from another department and communicating with other NCAC senior leaders about competing demands and negotiating mutually acceptable pathways to provide support
We are looking for a team member who is aligned with NCAC’s Organizational Values:
- We are passionate about making the world a better place.
- We thrive by learning, collaborating, and celebrating.
- We welcome innovative ideas and new perspectives.
- We help each other succeed.
You will thrive in this job if you:
- Enjoy juggling the demands of diverse business operations while maintaining an upstream focus on creating efficiencies and effectiveness
- Love to build clear, transparent, and respectful working relationships
- Utilize excellent supervisory and coaching skills to grow high performing teams and bring out the best in your staff
- Are a strategic thinker and communicator who regularly inspires diverse individuals to coalesce around a shared purpose and future
- Are motivated by a transformative mission and the impact of the NCAC in the community, state, nation, and internationally
- Bring integrity and a servant leadership mindset to your work
- Excel at managing change, strategically challenging the status quo, and supporting work habits and systems that foster an intentional, well-managed organization
Education and experience requirements we are looking for include:
- Bachelor’s degree required, MBA or similar advanced degree highly desired
- Minimum of seven years’ experience in leading business operations in a fast-moving dynamic environment
- Prefer three or more years’ experience as a COO or similar role requiring management of multiple administrative departments
- Proven experience developing and operating diverse operations and processes
- Prefer experience on the executive team of a medium size, mission-driven organization
- Proven history of leadership development and impactful outcomes with specific experience implementing strategic plans
Location and Hours
This position will work on-site at our Huntsville, AL office and support both local and out-of-state employees.
About the NCAC
The NCAC revolutionized the United States’ response to child sexual and physical abuse and other forms of child maltreatment. Since its creation in 1985, the NCAC has served as a model for the 1,000+ Children’s Advocacy Centers (CACs) now operating or developing in the United States and in more than 40 countries throughout the world. The NCAC's mission is To Champion and Strengthen the Global Response to Child Abuse.
The NCAC provides extensive child abuse prevention and intervention services in Huntsville/Madison County and is one of the leading organizations in the country providing training and technical assistance for professionals working in the field of child abuse response. We offer a variety of inter- and multidisciplinary trainings and professional development programs. Trainings are offered in-person, and virtually and on-demand through the NCAC Virtual Training Center. NCAC also provides the Child Abuse Library OnlineTM (CALiOTM), which is one of the largest repositories of child maltreatment resources in the world. Our staff trainers are experts in their fields of professional service and stay abreast of current research and trends, making our trainings relevant, ever evolving, and some of the best in the world.
Our Community
Huntsville, Alabama is consistently named as one of the best places to live and work by a variety of national organizations. U.S. News & World Report currently names Huntsville the #2 Best Place to Live and the #4 Best Affordable Place to Live in the country (2023-2024). Adding to the growing list of accolades, the City of Huntsville was recently ranked as one of the fastest growing, affordable cities in the nation. With a mild climate, affordable housing, vibrant art scene, and scenic, mountain-view setting, Huntsville and surrounding Madison County provide an excellent quality of life. Technology, space, and defense industries have a major presence including the Army's Redstone Arsenal and NASA's Marshall Space Flight Center.
Perks and Benefits
The NCAC has created a vibrant and positive organizational culture, and we also offer these benefits:
Paid time off. NCAC observes 14 holidays and has a generous leave policy
Other benefits. Health, dental, vision, and life insurance, Employee Assistance Program, and a 401k plan
Application and Hiring Process
To apply, follow the ‟Apply Now” button, which will be at the end of this posting if you accessed it through the NCAC website. If you are reading this posting on a third-party site (Indeed, Google, etc.), please go to NCAC’s Careers page to apply via our application system: https://www.nationalcac.org/careers/
In order to be considered, you must submit a fully completed application, cover letter, resume, and salary requirements. When you apply via our website, you will receive an automatic email acknowledging that we have received your application. Please, no phone calls or emails regarding the position or application process. All offers are contingent on passing a drug screening and background check, including motor vehicle records. Candidates for jobs requiring driving must have an excellent driving record.
The NCAC believes it is important to be inclusive not only to our clients, but also to our staff, partners, and global audiences. We recognize and appreciate the importance of creating an environment in which all employees feel valued, included, and empowered to do their best work and bring innovative ideas to the table. In recruiting for our team, we are looking for colleagues who are ready to join us on our learning journey of how to be increasingly responsive and supportive to diverse staff, clients, and associates. We welcome the unique contributions that you can bring.
NCAC is proud to be an Equal Opportunity Employer. We look forward to hearing from you.
